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St. Charles MyChart

The St. Charles MyChart patient portal offers you, our Central Oregon patients, personalized and secure online access to portions of your medical records, as well as multiple tools to help you manage your care. MyChart is accessible through a web browser or mobile application.

With MyChart, you can:

  • View test results
    Once available, see results compared to standard ranges and view trends over time.
  • Communicate with your doctor
    Send and receive messages with your care team about non-urgent issues
  • Schedule appointments with Family Care clinics
    Manage upcoming appointments and view details of past visits, including comments and instructions from your doctor
  • Pay bills online
    View billing statements and pay bills and co-pays with a credit card

You can also:

  • Contact customer service
  • Request a referral to a specialist
  • Review details of care advice calls
  • Request a renewal of current medication
  • See details about future appointments, including instructions and driving directions
  • Confirm, cancel and reschedule appointments
  • Search open appointment availability
  • Move appointments to an earlier date if an opening becomes available
  • Complete most of the check-in process from home, like paying co-pays, verifying allergies and medications and completing questionnaires
 

Now Available: Text Messaging

You may soon receive a text message asking you to opt in to specific text messages related to your health care at St. Charles. This could include, but is not limited to, appointment reminders, billing messages, etc.

If you already receive text messages from St. Charles & Care Partners, you will continue to receive messages, but they will now come from 84823.

To opt in to receiving text messages from St. Charles & Care Partners, text START to 84823.

In order to receive text messages, your mobile number must be opted-in and communication preferences must be set for text messaging. Access Communication Preferences via your MyChart account through the account settings and choose which type of notifications to receive and by which method (phone call, text, email, MyChart push notifications).

To opt out of receiving text messages from St. Charles & Care Partners, reply STOP to any of the text messages you receive. If you wish to resubscribe, you can turn text preferences back on in your MyChart account in the Communications Preferences section or contact us at 844-258-4153.

If you have questions or need assistance, please contact MyChart support at 844-258-4153.

How to allow a third party app to access your health record

Patients of providers that use Epic software are able to connect third party applications (apps) to retrieve parts of their health record for their own personal use. Examples of data that can be pulled into an app include lab results, allergies, medications and immunization history.

In order to authenticate an app to retrieve your health data, follow the steps outlined on Epic's website (note that images may not reflect St. Charles' exact layout or content for each step in the process). Visit Epic's site with the tutorial.

List of Third Party Apps    Download the St. Charles Guide    Descargar Guía de San Carlos

Need help with MyChart? Contact customer service or call 844-259-4153.

Sign up for MyChart