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“Like when I was in the ER, you see people at the worst times in their life … being able to be a glimmer of hope for that and let them know that everything is gonna be OK, as far as OK will be, is just something that I like. It’s just being there and letting them know they’re not alone. I’ve just always liked that. I don’t know. My grandfather always, always spouted, ya know, ‘Service above self. Service above self.’ and I think it just kinda stuck with me.”

- Douglas, St. Charles Bend

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