Humans of St. Charles - Karen

"It’s a progressive organization as far as change. There’s always change going on, and that has been bittersweet. But I will always love St. Charles. I’m loyal to St. Charles, because we’re all on the same team here, trying to do the same thing, which is making sure the patient gets the best care. It’s a really good place.”

- Karen, a clinical documentation integrity specialist, who celebrated her 40th anniversary with St. Charles last fall. Karen is an RN who worked in the OR for 30 years before moving into her current role, in which she examines various documents and works with providers to ensure the clinical records of inpatients are clear, allowing coders to accurately code diagnoses. "One of my goals is for the patient's record to accurately reflect their severity of illness," she said. Karen is pictured with her dog, Moose, who brings her a lot of joy.