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The Emergency Departments at our four hospitals are open 24-hours-a-day, seven-days-a-week to provide care for all. Everyone visiting our Emergency Departments — regardless of ability to pay — will receive care.

Our Certified Trauma Centers

St. Charles Bend is designated as a Level II Trauma Center by the Oregon Public Health Division and is the only Level II Trauma Center east of the Cascades. St. Charles Redmond, St. Charles Prineville and St. Charles Madras are all certified Level IV Trauma Centers. We have one of the most extensive coverage areas in the continental United States spanning from the Columbia River Gorge, east to Idaho and down into parts of Northern California. Our hospitals are affiliated with AirLink for emergency transports.

Our Team

Our staff includes board-certified emergency medicine physicians, nurses trained and certified in emergency care, as well as specialized medical professionals.

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Admission and Stay

What to expect upon arrival, where to get your meals, how to prepare for surgery and much more.

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Following Your Visit

How to pay your bill, where to receive follow-up care, download forms and more ...

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Important Information

Important information about insurance, patient privacy, financial assistance and more ...

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Gynecology care in Central Oregon

If you’re looking for a gynecologist in Central Oregon, we can help you find the right care for every stage of your life. Our Center for Women’s Health provides expert gynecology in a warm, compassionate atmosphere and specializes in hysterectomy, menopause, endometriosis, pregnancy, family planning, well-woman care, pelvic pain, abnormal bleeding and incontinence.

Our gynecologists offer a full range of care for women 

Our OB-GYNs have advanced training in the medical and surgical care of women, pregnant mothers and unborn children. Our physicians sub-specialize in a variety of medical fields, including female pelvic medicine (including chronic pain, bladder control and painful bladder), reconstructive surgery, gynecologic cancers (such as uterine, cervical and ovarian) and reproductive health and fertility. 

Gynecology services at the St. Charles Center for Women's Health

Whether you need a routine checkup, an annual screening or advanced gynecologic surgery, our specialists offer the care and treatment you need. From gynecological exams to menopause counseling and pelvic pain management to advanced robotic hysterectomy, our OB-GYNs are ready to help guide you to optimum health.

We offer the following services for gynecology in Central Oregon:

  • Bone density testing (for osteoporosis)
  • Breast exams and breast cyst aspiration
  • Cancer care, including mammogram, Pap smear and biopsy of the breast, cervix and other reproductive organs
  • Chronic disease management of diabetes, thyroid disease and depression
  • Family planning, including oral contraceptives/birth control, hormone patches and shots, cervical caps, IUDs (intrauterine devices) and tubal ligation
  • Diabetes screening and treatment
  • Gynecologic surgery
  • Gynecological exams and preventive cancer screenings
  • Hormone treatments, including hormone replacement therapy for menopause symptoms or after a hysterectomy
  • Pelvic procedures, including pelvic exams, ovary removal, cervical exam and pelvic organ suspension
  • STD screenings
  • Treatment for menopause
  • Ultrasound evaluation
  • Urogynecology for incontinence and pelvic floor disorders
  • Uterine procedures, including hysterectomy, fibroid embolization and endometrial ablation

Find a gynecologist near you

Find one of our medical centers nearest to you and call to request an appointment. If you need assistance finding an OB-GYN, our specialists and support staff are here to help you.

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FOR IMMEDIATE RELEASE
Oct. 22, 2019

St. Charles Health System is pleased to announce Jody Britton has been hired as community and philanthropy advocate for Crook County.

Britton, a resident of Prineville, brings a deep professional background in marketing and community engagement. She owned Northwest Marketing Strategies and previously worked for Zolo Media. She also volunteers in the community, most recently creating and organizing the Black and Blue golf tournament to raise money for Shop with a Cop.

“I am so excited to be a part of St. Charles,” said Britton. “Prineville is a giving and involved community, and now I get to build bridges between individuals, businesses, nonprofit groups and the hospital. I’ve only been working at St. Charles a few weeks, but have learned so much about the incredible health care provided in Prineville, the expansion of the clinic and all the ways St. Charles is involved in the community.”

Todd Shields, vice president of hospital administration for St. Charles Prineville, said Britton is a great addition to the community engagement team.

“We’re doing great things here at St. Charles Prineville and Jody will be out in the community meeting with folks, providing support to community activities and finding ways to help everyone in Crook County become healthier. Between the two of us, we hope to connect with everyone in the county.”

Britton can be reached at 541-447-8417 or [email protected].

About St. Charles Health System
St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, Madras, Prineville, Redmond, Sisters and La Pine. St. Charles is a private, not-for-profit Oregon corporation and is the largest employer in Central Oregon with more than 4,200 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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FOR IMMEDIATE RELEASE
Oct. 22, 2019

St. Charles Health System is pleased to announce Marcus Thompson has been hired as Jefferson County community and philanthropy advocate.

Previously a community health educator for St. Charles Madras, Thompson’s new responsibilities include cultivating relationships to more closely link the community with the Madras hospital.

A resident of Madras, Thompson is a graduate of Oregon State University with a degree in human development.

“I love working for St. Charles Madras and am excited for this new role,” he said. “I’ve worked pretty closely with the human services organizations and groups in the county, and now I will get to expand that network to include individuals and businesses.”

David Golda, vice president of hospital administration for St. Charles Madras, is excited to add Thompson to his team.

“We want everyone in Jefferson County to be healthy physically, mentally and spiritually. Marcus will be a key caregiver working with me to support community wellness, raise money for St. Charles Madras and participate in important community conversations and events.”

Thompson can be reached at 541-460-4112 or [email protected].

About St. Charles Health System
St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, Madras, Prineville, Redmond, Sisters and La Pine. St. Charles is a private, not-for-profit Oregon corporation and is the largest employer in Central Oregon with more than 4,200 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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A leader in heart care

Our expert team of cardiologists provides the following services:

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St. Charles Hospice provides care that ensures comfort and dignity for patients in their last six months of life. We reduce barriers to timely care and improve comfort through expert, professional and personalized care.

Our team includes:

  • Doctors and nurse practitioners
  • Registered nurses
  • Medical social workers
  • Chaplains
  • Certified home health aides
  • Volunteers

Licensed and certified care: 

  • Certified by the Joint Commission and Medicare
  • Medicare Hospice Care Index score 10 out of 10
  • Licensed by the Oregon Health Authority

Accessing Hospice Care

We offer a free consultation to help determine whether hospice is the right fit. Call 541-706-7796 to speak with our intake staff or use our online form. 

  • Admissions within 24-48 hours or future date if requested.
  • Hospice services are covered by Medicare, Medicaid and most insurance plans.

Why choose hospice?

Starting hospice care early can provide greater comfort and support for both the patient and their family/caregivers:

  • Provides services to existing support in the home, allowing patients to spend more quality time with loved ones.
  • Provides care in a familiar home environment or contracted facilities such as Hospice House.
  • Access to respite care or general inpatient through contracted facilities.
  • Access to St. Charles Blossom Project, which enables our caregivers to bring fresh flowers to our patients.
  • 24/7 triage nurse availability.
  • Offers bereavement support.

Who is eligible for hospice?

Hospice care is for people facing a serious illness when the focus shifts from curing the disease to living as comfortably and fully as possible. A patient may be eligible when a physician determines that life expectancy is likely six months or less if the illness runs its normal course. Hospice care surrounds patients and their loved ones with compassionate support — managing pain and symptoms, honoring personal wishes, and offering emotional, spiritual and practical guidance so no one has to walk this journey alone.

Quality hospice for anyone in need

Concerns about the cost of hospice should never prevent you or your loved ones from receiving care. St. Charles Hospice Care provides hospice for anyone who needs it. The services are covered by Medicare, Medicaid and private and commercial insurance. We’re also supported by community donations.

Oregon Advance Directive Form

Formulario de directiva anticipada de Oregon
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Partnering with you on your cancer journey

From the moment you receive a cancer diagnosis, you are a survivor. Family, friends and caregivers impacted by cancer, you are co-survivors.

We've created a place of healing — high tech and high touch — where research, technology and human interaction come together in a collaborative effort of medical excellence.

The words, "you have cancer," are life changing. Facing your diagnosis and the winding road ahead through treatment and beyond may leave you feeling out of control and afraid. We're here to help, heal and support.

St. Charles Cancer Center brings together leading research, technology and personalized guidance to deliver the highest quality patient care — both physically and emotionally. Our cancer center offers comprehensive services including radiation and medical oncology in one location, an on-site pharmacist, nutrition services, oncology-trained physical therapists, survivorship programs and more. 

In addition to the emotional toll - the fear and anxiety - we know delays in treatment can also lead to worse health outcomes for patients. Every day matters when it comes to treating cancer. Reducing the time that patients spend in limbo - between diagnosis and treatment - is what makes us so excited and hopeful about the instant approval process pilot program.

 

- Linyee Chang, MD, Senior Medical Director, St. Charles Cancer Institute

Our commitment to the highest quality care

When you've been diagnosed with cancer, you want care from doctors who specialize in your specific disease. At the St. Charles Cancer Center, that's exactly what we're building - teams of fellowship-trained experts dedicated to treating individual cancer types with precision and compassion. Our physicians have trained at some of the most prestigious cancer institutions in the country, where they were exposed to the most advanced therapies and research. 

This map shows where our physicians' journeys began - and how their expertise now converges here in Central Oregon. Many maintain strong ties to their training institutions, ensuring our patients benefit from the latest treatments and national best practices. With 19 fellowship-trained specialists and a growing team fueled by the opening of our new Cancer Center in Redmond, we're committed to delivering world-class cancer care close to home.

The St. Charles Cancer Center is accredited by the American College of Surgeons Commission on Cancer and the National Accreditation Program for Breast Centers. 

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FOR IMMEDIATE RELEASE
Oct. 11, 2019

BEND, Ore. – In a special presentation Wednesday, St. Charles Bend’s new patient tower will be named for Jim Lussier, whose 34-year career at St. Charles Health System culminated in his role as president and CEO from 1989 to 2004.

The James T. Lussier Patient Tower honors the leadership role Lussier played in growing St. Charles’ services, strengthening the health system’s relationship with the community and investing in caregivers.

“A lot of people have said Sister [Catherine Hellmann] had such vision, but her biggest trait was selecting an executive team that could carry out that vision, and that was Jim Lussier,” said Rick Martin, who worked with Lussier at St. Charles and retired as a vice president after a 38-year career with the organization. “[He] truly transformed the hospital from a community hospital to a regional medical center that brought so many services across the mountain so people wouldn’t have to travel for their health care.”

The presentation will also recognize the Tykeson Family Foundation, which provided a $1 million challenge grant to the St. Charles Foundation to help fund the project. The grant was not only an investment in the facility, but also inspired additional contributions from the community. Altogether, nearly 1,000 donors gave more than $5.3 million to help build the tower.

Opened in May, the three-level tower is located on the north end of the Bend campus and houses a 24-bed Intensive Care Unit, a 28-bed Progressive Care Unit and shell space for future development. The $66 million addition was critical in helping relieve some of the Bend hospital’s capacity challenges. Last year alone, the Intensive Care Unit (ICU) was forced to transfer nearly 100 patients to other facilities for care.

The Oct. 16 presentation will take place from 5:30 to 7 p.m. in St. Charles Bend conference rooms A, B, C and D. Refreshments will be served. Please RSVP to Michelle Solley at [email protected].

About St. Charles Health System
St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, Madras, Prineville, Redmond, Sisters and La Pine. St. Charles is a private, not-for-profit Oregon corporation and is the largest employer in Central Oregon with more than 4,200 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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