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As novel coronavirus – aka COVID-19 – continues to spread, local health officials have stressed that the risk to Central Oregonians remains low. Influenza continues to be a much more active threat to our community.

THIS IS AN ARTICLE DATED FEB. 27, 2020. THE COVID-19 CASE NUMBERS HAVE CHANGED AND CONTINUE TO CHANGE SINCE THIS ARTICLE WAS WRITTEN AND AS TESTING IS PROCESSED THROUGH THE STATE LABS. FOR THE MOST UP-TO-DATE INFORMATION, PLEASE VISIT OUR COVID-19 INFORMATION AND RESOURCE PAGE.

As of Feb. 27, there are no known cases of COVID-19 in Oregon, and only 60 in the United States. Officials have seen minimal evidence of the virus spreading in American communities, and there have been no coronavirus-related deaths in the U.S. 

Still, with more than 82,000 confirmed cases worldwide (95% of which are in mainland China), people across the globe are watching the epidemic and wondering how long it will continue to spread. COVID-19 is a new illness, and new illnesses often lead to fear and concern for some.

St. Charles Health System is following the guidance of the federal Centers for Disease Control and Prevention and working closely with state and county officials to ensure an aligned and consistent approach to the virus. The organization also has a pandemic-response plan approved by its leadership team that will optimize its resources.

St. Charles is tracking the virus globally and has a report built to track testing locally. So far, no tests have been sent. The health system has also taken steps to ensure an adequate supply of masks, gowns and other personal protective equipment to keep patients and caregivers safe in the hospital should COVID-19 come to Central Oregon.

“We’re engaged in weekly conversations with our partners on this, and we’re sending out twice-weekly communications to our own caregivers to keep them up-to-date on the current processes and procedures,” said Audrey Gudmundsson, manager of infection prevention at St. Charles Bend. “We feel like we're prepared.”

At each St. Charles hospital and clinic, patients with flu-like symptoms are being asked to wear a mask and answer a series of questions, including whether they’ve recently traveled to China. If a patient confirms travel to China or interaction with someone else under investigation for coronavirus, they are to be placed in airborne isolation – a room where air pressure and flow are controlled to prevent the spread of disease. St. Charles has 50 total airborne isolation rooms, including 31 in Bend, 13 in Redmond, four in Madras and two in Prineville.

Once the patient is isolated, the hospital would then contact the county health department, and the county would contact the CDC to facilitate further testing.

“The CDC is currently the only lab with the capacity to identify this particular strain of coronavirus,” said Dr. Robert Pfister, Chief Safety and Quality officer for St. Charles. “They’re the experts in this situation and we’re following their lead so we know we’re as current as we can be and that we’re on the same page as every other health care provider.”

Continued Pfister: "We expect that this situation will continue to change and we will ensure that the public and our caregivers are kept informed."

Here are some things to know about COVID-19:

  • The risk of getting the disease is directly related to exposure to the virus.
  • Federal, state and local officials are working to detect COVID-19 and reduce the risk of exposure here in the U.S.
  • COVID-19 causes mild to severe illness in the lungs. People who are ill with the virus may have a fever, cough and difficulty breathing.
  • The best way to protect yourself is to avoid exposure to the virus. This includes:
    • Avoiding travel to areas affected by COVID-19, including China, Iran, Italy, Japan and South Korea. Note that this list is likely to change.
    • Avoiding close contact with people who have COVID-19.
    • Everyday precautions such as covering coughs and sneezes, washing your hands with soap and water or an alcohol-based hand sanitizer, avoiding touching your eyes with unwashed hands and cleaning surfaces that are often touched.
    • The CDC does NOT recommend healthy people wear a facemask for everyday activities to protect themselves.
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Grand Rounds - Feb. 21, 2020
“Bedside Ethics Consultation: Principles and Value
(when to ask for one and what to expect)”

Speaker: Douglas G. Merrill MD MBA MA FASA, Chief Medical Officer at St. Charles Health System

Objectives:

  1. Discuss the indications for a clinical ethics consultation
  2. Review the ethical principles typically
  3. applicable in bedside ethics consultations
  4. Illustrate how to frame questions and what to expect from
  5. ethics consultations

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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Grand Rounds - Feb. 14, 2020
“Why Preoperative Medicine is Important”

Speaker: Bobbie Jean Sweitzer, MD, FACP

 

 

 

 

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Objectives:

  1. Define medical conditions that predict patients at risk of poor outcomes
  2. Identify and manage patients with significant but often unidentified medical conditions
  3. Develop key preoperative practices to improve outcomes in high risk patients

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Claim Credit

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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St. Charles caregivers must use their network credentials to sign in to EBSCO Discovery Power Searcher.

Access Discovery Power Searcher

 

Check the Discovery Power Searcher Help Page. Did you know you can create Search Alerts?

If you need help locating or retrieving a document, contact the medical library.

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Grand Rounds - Feb. 7, 2020
“Update on Congestive Heart Failure”

Speaker: Reza Ardehali, MD, PhD

Objectives:

  1. Epidemiology of heart failure
  2. Risk stratification
  3. Pathophysiology of heart failure
  4. Medications with proven survival benefit
  5. New medications in the horizon
  6. Understand the role of ACE-Is, BBs, ARBs, AAs, and Entresto in heart failure
  7. Indications for ICD and re-synchronization therapy
  8. Advanced heart failure therapy including mechanical circulatory support and heart transplantation

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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Grand Rounds - Jan. 31, 2020
“Acute Pain Opioid Prescribing for Primary Care Physicians”

Speaker: David Hasleton, MD

Objectives:

  1. Implementing Acute Pain Prescribing Best Practices based on Oregon's Acute Prescribing Guidelines
  2. Alternative Pain Management
  3. Systems approach to changing prescribing practices
  4. Change prescribing and maintaining patient satisfaction

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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Say hello to Charlie the sure-footed penguin! He recently moved to Central Oregon to help people avoid slips, trips and falls this winter.

When conditions are slippery thanks to snow and ice, take a few simple steps to make sure you stay upright. Here are 10 things you can do to avoid falling this winter:

1. Walk like Charlie
Waddle like a penguin to maintain your balance, using short, flat steps. You may feel like it looks funny, but it’s better than falling and hurting yourself.

2. Wear appropriate footwear
Boots or flat shoes with wide heels and slip-resistant soles are best. No high heels! Carry them with you if you’ll need them, or keep a pair in your office.

3. Give yourself more time
When winter weather arrives, everything moves slower. Leave your home a bit earlier so you’ll still get where you need to go on time.

4. Exit your car with both feet
Swing both legs out and place both feet flat on the ground when getting out of your car. Hold on to something for support as you stand.

5. Don't carry too much
Your arms are important for balance! Carry only what you can, and use a bag or backpack to free your hands if needed. Also, keep your hands out of your pockets.

6. Resist shortcuts
Only use pathways that have been cleared. Don’t try to pioneer a path through snow and ice. It’s not worth it!

7. Don’t be distracted
Focus on walking, not your cell phone or some other thing that could take your focus away from walking.

8. Consider using traction footwear
There are many styles of traction footwear that you can strap onto the bottom of your shoes and help you stay upright. Carry some in your car for particularly wintry days. (But don’t wear them inside.)

9. Be safe inside
Remove snow and ice from your shoes upon entering buildings. Watch for puddles and slippery spots. Use handrails when taking the stairs.

10. When in doubt, ask for help.
Nothing makes you feel more stable on a slippery surface than a friendly arm to hold.

BONUS: If you'd like to hang these tips in places that can be hazardous in winter, feel free to print this poster.

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As Debbie Dymock approached St. Charles Bend on a recent Sunday evening, she started having second thoughts about this particular visit to the place she has worked for the past 11 years.

“It was dark and rainy, and I thought, ‘What am I doing here? Why did I sign up for this?’” said Dymock, a registered nurse in the hospital’s Intermediate Care Unit. “I wasn’t sure what I was getting myself into.”

Her misgivings melted, however, shortly after she walked through the doors and found Rebecca Berry, St. Charles’ vice president of Human Resources, waiting for her.

“Within minutes, it was like we were two buddies,” Dymock said.

Their meeting was one of thousands expected this year as part of a new initiative called Your Turn. The idea is simple: The 10 members of St. Charles’ Executive Care Team (ECT) – the health system’s top leadership – are dedicating time throughout 2020 to meet with all 4,500 caregivers across the organization.

The idea is simple, but the execution of the project is not. Multiple teams of people have worked for months to clear space on the executives’ busy calendars, build out the reservation system and get the word out to caregivers. Your Turn slots are 30 minutes long (though caregivers can sign up for 45 minutes in a group of three) and are available in Bend, La Pine, Madras, Prineville, Redmond and Sisters. Participation is optional, but the ECT hopes the idea will catch fire among caregivers and that every single one will sign up.

“The goal of these sessions is truly to have an informal conversation and connect with one another,” wrote St. Charles president and CEO Joe Sluka in a Jan. 7 email to caregivers. “We want to hear about you, your life, your job, what you would change about St. Charles and also what you love about working here.”

Your Turn is a direct result of the health system’s recent caregiver engagement surveys, which found an opportunity for improvement in terms of trust in leadership. The idea started with Sluka, who has overseen several efforts to bolster the culture at St. Charles in recent years.

“Quite simply, you can’t trust us if you don’t know us,” Sluka wrote. “So here’s our chance to spend some time getting to know each other.”

Despite going in with uncertainty, Dymock came away from her Your Turn session impressed and invigorated.

“Her genuine interest in getting to know me at 5 o’clock on a Sunday – when I’m sure she has other things she could be doing – was really nice,” she said. “It felt really special and I came home feeling gratified by the experience.”

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When Darlene Belden woke up in the middle of the night and felt pain in her arm, she started considering possible causes.

“I’d gone to the corn maze that day with my kids and grandkids, and I’d carried this purse around all day. I thought that’s what it was,” the 71-year-old Redmond resident said. “Or I thought maybe I’d eaten a funnel cake that gave me food poisoning.”

Belden never connected the pain to her heart, in part because she had no history of heart problems. Fifteen years earlier, she said, she had been tested for blockage in her arteries and came back clean. She repeated the test six years ago after her sister died of a heart attack. Again, she said, doctors found no evidence of plaque buildup.

“A heart attack did not even enter my mind,” Belden said.

But Belden had, in fact, had a heart attack. She just didn’t know it, and a subsequent visit to her primary care physician didn’t uncover it. Eventually, she went to urgent care, where a provider ordered an EKG and, concerned about the results, sent her to the hospital. There, an Emergency Department physician ordered Belden an echocardiogram – an ultrasound of the heart.

And that’s when Belden met Dr. Jillian Foley, who was on call that day and reviewing echoes. Belden’s test results showed a heart attack and a blood clot in her heart, Foley said, so she went to meet the woman and admitted her to the hospital for further evaluation.

Foley, a Chicago native, is not only St. Charles’ newest cardiologist, she’s also the health system’s first-ever female cardiologist. She says stories like Belden’s are far too common, and they highlight the differences between the way men and women experience heart disease, and thus the differences in the care they receive.

For example, women generally seek health care for heart issues about 10 years later in life than men, Foley said, and they have more risk factors than men when they do seek care – simply because they’re later in life. That passage of time also leads to a greater prevalence of diastolic dysfunction – a stiffening of the heart – in women, as well as an increase in comorbidities such as hypertension and diabetes.

Women also often face a delay in diagnosis of heart disease because of atypical symptoms, said Foley, who moved to Central Oregon last fall. Chest pain is the most common symptom for both men and women, but women are more likely to have chest pain induced by rest, sleep and mental stress, as opposed to exertion.

“A woman might not come in and say, ‘I’m having crushing chest pain, like an elephant is sitting on my chest.’ She might instead say she’s experiencing fatigue, or she might say the symptoms happen because she’s stressed,” Foley said. “And because we tend to think of anginal pain as being pain with exertion, either the patient or the physician – or both – might say, ‘Well, that’s probably not related to heart disease.’”

Women who have heart attacks also present without chest pain more frequently than men, which also leads to delays in diagnosis, particularly among younger age groups, Foley said. Heart disease is the number one killer of women in the United States, yet women often have mild or no symptoms at all until they have a deadly heart attack.

All of which is why women’s heart health is increasingly seen as a specialty area of cardiology, and why it’s important for health care organizations to not only hire female cardiologists to serve women who feel more comfortable seeing a female doctor, but also provide education on the topic in the communities they serve.

St. Charles has a second female cardiologist – Dr. Melissa Gunasekera – joining its staff at the end of March, and discussions are underway about formalizing a women’s cardiology program, said Carlie Gruetzmacher, manager of St. Charles Heart and Lung clinic.

More than three months after her undiagnosed-for-two-months heart attack, Belden is feeling good, and she believes she finally found the right doctor in Foley. That’s not because Foley is a woman, however. It’s because she listens to Belden, adjusts her medications accordingly, and maintains a relentlessly progress-focused perspective about her care.

“I look forward to my meetings with her,” Belden said. “She tells me what she sees and tells me what she thinks we should do, and that we’re moving forward. It’s always, ‘We’re moving you forward’ in a positive way, and that makes me much more comfortable than, ‘We can’t do anything for you.’”

According to Foley, St. Charles schedules more time for her to spend with each patient than any other place she has worked. The benefits ripple out to the patient and beyond, she said.

“Having time to talk to the patient, that’s how you figure out what to do next. It’s just the right thing to do, and it’s nice that (St. Charles) recognizes that,” she said. “It helps you be the person you want to be for your patients. It gives me time to connect with them and to go through their questions and explain what’s going on with them and talk to them about their medications. And if a patient has an understanding of why they’re taking a medication, they’re less likely to stop taking them, which means they’re likely to live longer and feel better.”

She continued: “A lot of women feel more comfortable seeing a woman physician, but ultimately if you’re seeing someone you trust and someone you feel comfortable with, that sets up a good foundation for a good patient-physician relationship, and that’s the most important thing.”

Belden agrees wholeheartedly.

“When I first met (Foley), I didn’t think of her as a woman or a man,” she said. “It was about what she knew and how she made me feel, and she made me feel good.”

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In this day and age, keeping up on the latest advances in technology is a critical component of ensuring we are providing our patients with the best possible care.

That idea extends not only to the technology used within our four hospitals and many clinics, but outside these walls as well. After all, your experience as a St. Charles patient starts before you ever walk through our doors. And making sure you have access to the information you need to make important choices about your health care is just a first step to developing our lifelong partnership in your wellness.

This month, we launched a new St. Charles Health System website with the primary goal of creating a much more user-friendly experience for our patients. From the homepage, patients can now easily access their MyChart accounts where they can send messages to their providers, make appointments, check their lab results and pay bills.

Our web development team spent time over the past year meeting with groups of patients to hear what they need and want from our website – and their input is reflected in the simple, clean design and layout. We heard from you that finding our locations is one of the most frustrating parts of interacting with us, so we’ve improved the new site with easy to use maps that we hope will make a big difference.

Take some time to visit the new site and let us know what you think. There is a form in the main menu where you can submit feedback and ideas. The site will continue to grow, change and improve over time. We value your input to continue making it the best community and patient resource it can be.

Yours in good health,

Joe

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