Body

Compassionate care at the most critical time

St. Charles Health System offers intensive care to the most critically ill patients at all of its facilities in Bend, Redmond, Prineville and Madras. Our multidisciplinary, family-centered approach ensures that our patients receive comprehensive and immediate treatment.

As the only Level II trauma unit in Oregon east of the Cascades, the St. Charles Bend ICU team has the training and expertise necessary to treat those whose lives are in danger. The Bend ICU is staffed 24/7 with a board-certified critical care physician. Every patient in the ICU has a physician in charge of his or her care, and highly specialized physicians may also be called in to consult on a patient's condition. Our nurses are certified in Advanced Cardiac Life Support and Trauma Emergency Assessment Management.

The ICUs in Redmond, Prineville and Madras also offer specialized critical care and are linked to resources in Bend when more help is needed. In particular, the Redmond ICU has a telemedicine robot that allows critical care physicians in Bend to monitor patients remotely. Through this technology, St. Charles is able to keep patients closer to home for their recovery.

 

 

 

 

Body

What is Transitional Care?

The role of the program (also known as the Swing Bed Program) is to prepare a patient and their family members for their return to the community.

Physical therapy, occupational therapy, speech therapy, rehabilitative nursing, social services and an activities program are all provided. Your doctor and therapists will determine which services a patient needs and our staff will coordinate the services. Patients and families will also be part of this decision.

  • Occupational therapists aim to improve the patient’s independence for functional mobility and their ability to perform Activities of Daily Living (ADL) such as dressing, grooming and toileting.
  • Speech pathology may work to improve speech, language, thinking and swallowing skills.
  • Physical therapists work with patients to regain strength, walking and mobility with or without a device such as a walker or a wheelchair.

What should you expect from Transitional Care?

  • Increase your independence in self-care (getting dressed, grooming, bathing, toileting, etc)
  • Actively participate in therapy sessions
  • Walk or move with nursing staff
  • Sit in a chair for all meals
  • Gradually spend more time out of bed
  • Participate daily in the activities program

What is the activities program?

The activities program is run by St. Charles volunteers and is overseen by an occupational therapist. It is designed to increase patient participation in everyday activities. This may include crafts, games, puzzles, etc. Transitional Care patients are expected to participate daily as a way to increase their mental stimulation and strength.

How can a family support their family member who is in Transitional Care?

  • Encourage your loved one to do their best in therapy every day. This will be important for them to get as strong as possible.
  • Please bring glasses, hearing aids and dentures. These items will help your loved one to progress in our program.
  • Please provide clean, comfortable pants, shirts, undergarments and shoes for each day. Sweat pants and front buttoning or zippered shirts and jackets are great. Our staff will encourage patients to get dressed each day. This is an important step to make the patient feel that they are moving to a different, more active level of care.
  • Encourage participation in all therapy and activities. Most patients qualify for our Transitional Care either because of their need for daily skilled nursing care and/or to receive daily skilled therapies. Full participation in daily therapies is also very important so that insurance will continue to pay for the stay. Our goal is to get our patients as strong as they were before they became sick or injured. Be a part of the family and caregiver training before the patient leaves our care. We want to make sure that the move home is as safe and smooth as possible.

How does the patient and family prepare for the return to the community?

While 77% of patients are able to return home, most of these patients need help from either family, friends or hired caregivers in order to return to the place they lived before they became sick or injured. Sometimes patients may need help up to 24 hours a day. The amount of care required at discharge often makes a difference in where and when the discharge happens. If too much care is needed at home and there are not enough people to provide assistance, patients and families may need to change their living situation. Our social worker or case manager will assist the patient and family with discharge planning including obtaining any needed equipment.

How can family or caregivers help after discharge?

When a caregiver is selected, whether that is family, friends or hired help, the admissions coordinator will need to speak with the selected caregiver. All caregivers need to understand their role in caring for the patient once the patient is discharged from Transitional Care.

Body

We want to help your child lead an active and satisfying life. Our team of licensed therapists helps children overcome physical and emotional challenges so they can build independence.

Our experienced staff can provide recommendations for adaptive devices, home programs and parent-led teaching strategies.

Specialty clinics

  • PEDAL Clinic (Program for the Evaluation of Development and Learning)
  • Cleft Lip and Palate Clinic
  • NICU Follow-Up Clinic

Physical therapy

  • Improve range of motion, strength, balance, coordination, endurance, mobility and wellness
  • Help your child achieve age-appropriate developmental milestones
  • Help your child better participate in age-appropriate gross motor and school activities
  • Evaluate for equipment needs to maximize mobility

Occupational therapy

  • Improve fine motor/handwriting skills and coordination
  • Promote independence in self care and daily living skills
  • Improve sensory processing skills and self-modulation
  • Determine adaptive equipment needs for independence in the home and community

Speech/language therapy

  • Improve understanding and expression of oral and written language
  • Improve speech fluency and articulation
  • Improve problem solving and reasoning skills
  • Improve eating skills and swallowing patterns

Getting started with pediatric rehabilitation

A physician referral is required for the initial evaluation. Please call our clinic to schedule an appointment. Plan on arriving 15 minutes early with your prescription for therapy, current insurance, list of current medications, applicable questionnaires and related school test results.

Your child’s team of experts

The goal of the pediatric physical therapist is to maximize your child’s independence with functional mobility and fitness. Based on an individualized program, the physical therapist works to improve the infant and young child’s ability to move about the world in a safe and effective manner.

The goal of the pediatric occupational therapist is to promote independence with role performance for infants and young children in the areas of home, school, play and self-care. Programs may focus on fine motor skills, sensory integration, handwriting skills and coordination.

Body

Pelvic Floor Rehabilitation at St. Charles helps patients suffering with urinary and bowel incontinence, pain in the pelvic area and pelvic floor prolapse.

How can this service help me?

  • Improve bladder and bowel control
  • Decrease muscle pain in the pelvis
  • Improve pelvic floor prolapse
  • Eliminate straining to empty the bladder or bowel due to muscle tension
  • Decrease pain and improve strength and function during and after pregnancy
  • Improve symptoms of pelvic pain with intercourse and/or pelvic examinations
  • Improve diastasis rectus abdominus (midline abdominal muscle separation)
  • Reduce pain and improve abdominal tissue mobility following abdominal surgeries
  • Improve tailbone pain
  • Support post-radiation to the pelvis, particularly for women

Pelvic physical therapy has been shown to improve stress urinary incontinence in 97% of cases and cure it in 73% of cases.

What can I expect?

Patients are seen in a comfortable, private treatment room. You can expect a physical assessment which includes an internal exam, muscular retraining, education and a progressive exercise program. Physical therapists treat most patients once a week for 6-8 weeks, depending on the specific condition.

How do I get started?

Talk to your physician about a referral to the St. Charles Outpatient Rehabilitation Center for pelvic floor physical therapy.

Body

We provide specialized assistive technology rehabilitation services for both pediatric and geriatric patients. A physician referral is required for initial evaluation and treatment.

What is assistive technology?

Assistive technology helps individuals with disabilities achieve greater independence at home and at work. The rehab specialists at St. Charles help assess each individual’s situation, and then provide recommendations for equipment and technology and instruction on how to use it.

We provide specialized assistive technology rehabilitation services for both pediatric and geriatric patients. A physician referral is required for initial evaluation and treatment.

We offer clinics on:

  • Adaptive Technology
  • Augmentation and Alternative Communication
  • Low Vision Rehabilitation
  • Vestibular Rehabilitation Training (VRT)
  • Wheelchair Seating and Positioning

Adaptive technology

We can provide recommendations for assistive devices to help at home and work, as well as instruction on how to use them. Our services include:

  • Evaluating individual capabilities and lifestyle needs.
  • Providing low-cost loans for trial equipment and solutions.
  • Recommending equipment and technological solutions.

Augmentative and Alternative Communication

We help people who have communication difficulties resulting from stroke, brain injury, neurological disease or developmental disabilities. Our services include:

  • Demonstrating and evaluating the use of communication equipment
  • Providing reports, recommendations and funding requests as necessary
  • Setting-up and training for communication systems

Low vision rehabilitation

We provide training and support for people with visual impairments. Some residual vision is required to participate. Our services include:

  • Evaluating effective use of remaining vision
  • Recommending adaptations to enhance daily functioning
  • Training to use optical and non-optical devices

Vestibular rehabilitation (VRT)

We can help retrain the brain to recognize and process signals from the inner ear and balance system for people with a variety of vestibular problems.

Wheelchair seating and positioning

We provide guidance about matching equipment to the level of an individual’s function and needs. Our services include:

  • Assessing flexibility and range of motion
  • Evaluating posture
  • Mapping pressure points
  • Measuring for customized seating
Body

Urgent Care

Illnesses and injuries are hard enough—getting quick, affordable care should be easy!

We're here for you with extended hours, easy accessibility and a mission to support your wellness. We think it's important for every member of our community to have access to reasonably priced, high-quality care.

Guide: Where To Go for Care

On your way?

Are you on your way to our Urgent Care? Let us know! Save your spot in line before you arrive by using our new On My Way feature below. If you'd like to zero in on a specific location, use the drop-down menu at the top of the location map and enter your zip code.

Our care team

St. Charles Urgent Care is staffed by family physicians, physician assistants and family nurse practitioners, alongside registered nurses and X-ray technicians.

Body

We also offer a variety of services to help patients and families navigate end-of-life issues, and provide support before and after their loved one has died. These include:

  • Transitions
  • Bereavement groups
  • Child grief groups
  • Pain and medication management
  • Medical supplies
  • Wound care
  • Community education
  • 24/7 access to an on-call nurse
  • Culturally sensitive care to patients of any age, background or diagnosis
Body

We provide our patients and families with a team of trained professionals. These teams can address a variety of needs from physical to spiritual. Our teams include:

  • Physician--medical director
  • Your primary care provider
  • Registered nurses
  • Medical social worker
  • Licensed therapists (physical, occupational and speech)
  • Home Health aides
  • Chaplains
  • Volunteers

Interested in volunteering? Visit our Hospice Volunteers page and apply today!

Body

Today, health care that once required hospital admission can often be delivered safely at home.

Licensed by the state of Oregon and certified by Medicare, St. Charles Home Health Services provides registered nurses, certified home health aides, physical, occupational and speech therapists and licensed social workers who collaborate with you, your family and referring physicians to develop and provide excellent in-home health care treatment.

Serving Bend, Redmond, Prineville, Madras and surrounding areas.

Whether you’re recovering from a hospital stay or receiving ongoing treatment, we will handle all the details. Our mission is to help you recover and function as comfortably and independently as possible in your own home.

Our Home Health services include:

Physical, Occupational and Speech Therapists

  • Assessment for risk level and prevention of falls
  • Assistance with cognitive issues, such as memory, problem solving and judgment
  • Diagnosis and treatment of communication issues and swallowing
  • Balance training
  • Family/caregiver training
  • Home safety evaluation
  • Maximizing mobility and functional independence
  • Recommendations for adaptive and assistive devices and equipment
  • Strengthening programs

Skilled Home Health Nurses 

  • Care plan development
  • Medication management
  • Ongoing consultation with your physician
  • Pain management
  • Wound and ostomy care (WOCN)
  • Collection and delivery of lab specimens
  • Education for you and your family on managing your health

Certified Home Health Aides

  • Bathing and grooming
  • Dressing
  • Foley catheter care
  • Incontinence care
  • Monitoring vital signs
  • Transfer of patients (e.g., from bed to chair)

Medical Social Workers 

  • Assessing qualifications for medical assistance
  • Discharge planning
  • Finding specialty services for stroke, cancer, AIDS and Alzheimer's
  • Identifying alternative funding sources
  • Identifying and referring community resources
  • Individual and family counseling
Body

What is gestational diabetes?

Gestational diabetes is a type of diabetes that is found for the first time when a woman is pregnant. Diabetes means that your blood glucose (also called blood sugar) is too high. Your body uses glucose for energy, but too much glucose in your blood can be harmful. When you are pregnant, too much glucose is not good for your baby.

What causes gestational diabetes?

Changing hormones and weight gain are part of a healthy pregnancy. But both changes make it hard for your body to keep up with its need for a hormone called insulin. When that happens, your body doesn’t get the energy it needs from the food you eat.

Diagnosed?

If you've been diagnosed with gestational diabetes, you can request a consult to see one of our diabetes education specialists or dietitians at 541-706-6348.

The registered nurses and registered dietitians in the St. Charles Diabetes Program are here to help you manage your gestational diabetes in Bend, Redmond, Prineville and Madras.