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Four nurses from St. Charles Health System recently earned DAISY Awards for Extraordinary Nurses, recognizing the outstanding, compassionate nursing care they provide patients and families every day.

The nurses, who represent all four St. Charles hospitals in Bend, Redmond, Madras and Prineville, were recognized with a ceremony on their respective units and presented with a certificate, a pin and a "healer's touch" sculpture by their hospital’s chief nursing officer. The honorees are:

  • Michelle Crawford, a float nurse at St. Charles Prineville, was recognized for her good humor, professionalism, compassion and kindness.

  • Tim Ebersole, an Intensive Care Unit nurse at St. Charles Redmond, was recognized for going above and beyond every day, but in particular by taking care of the dog of a sick patient for several days, allowing the patient to concentrate on healing knowing that his beloved pet was being cared for.

  • Dalania Gastineau, an Intensive Care Unit nurse at St. Charles Bend, was recognized for her outstanding care and willingness to help those in need, specifically coming to the aid of a man who lost consciousness on a plane, whose family shared that Dalania’s service “restored my belief that there are loving, caring human beings in our world.”

  • Eric Harding, a medical services nurse at St. Charles Madras, was recognized for his compassionate care, specifically helping with the care of a terminally ill patient in great pain, whose family shared that Eric “should be considered a model for what exceptional compassionate care looks like; he can’t ever comprehend how much his actions helped my family during a very rough time.”

About the DAISY Awards:

The DAISY Foundation is a not-for-profit organization that was established in memory of J. Patrick Barnes by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.

This is one initiative of The DAISY Foundation to express gratitude to the nursing profession. Additionally, DAISY offers J. Patrick Barnes Grants for Nursing Research and Evidence-Based Practice Projects, The DAISY Faculty Award to honor inspiring faculty members in schools and colleges of nursing and The DAISY in Training Award for nursing students. More information is available at http://DAISYfoundation.org.

About St. Charles Health System

St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, Madras, Prineville, Redmond, La Pine and Sisters. St. Charles is a private, nonprofit Oregon corporation and is the largest employer in Central Oregon with more than 4,500 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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The St. Charles CME department can assist in your department's education goals! From a small in-service or new equipment training to a large-scale conference or quality improvement exercise, we are here to help. 

Some of the services we offer are:
Accreditation for AMA PRA category 1 credits and MOC (if applicable)
Event admin assistance
Hotel/travel/venue deals
Peer review
AV and recording assistance 
Data collection and report creation
Marketing assistance
Mobile simulation and task trainers

 

 

Contact us at [email protected] to set up a consultation 

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St. Charles Health System’s Trauma Program will host four upcoming Stop the Bleed classes in Bend to instruct community members in potentially life-saving techniques to help stop bleeding. The free 2-hour courses will take place Wednesday, Jan. 17 at 10 a.m. and noon, Saturday, Feb. 3 at 10 a.m. and Saturday, March 23 at 10 a.m. at St. Charles Bend. 

In the class, individuals will learn three quick techniques to help save a life if someone is bleeding, including how to use hands to apply pressure to a wound, how to pack a wound to control bleeding and how to correctly apply a tourniquet. 

“We invite community members to learn these critical techniques, just like they might learn the basics of CPR or first aid,” said Jeremy Buller, trauma program coordinator. “We hope that individuals never need to use these techniques, but understanding how to Stop the Bleed can truly save lives in a traumatic situation.” 

Classes are limited to 20 people and online registration is required.

About St. Charles Health System

St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, La Pine, Madras, Prineville, Redmond and Sisters. St. Charles is a private, nonprofit Oregon corporation and is the largest employer in Central Oregon with more than 4,500 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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Migrated article from thecenteroregon.com post integration with St. Charles. Originally published 1/3/24.

The Center is pleased to announce the addition of seven orthopedic providers, joining our medical team from Desert Orthopedics and Praxis Health. This transition will allow The Center to further its commitment to offering comprehensive and specialized orthopedic care in Central Oregon.

The following providers will join The Center’s team in January:

Aaron Askew, MD — Orthopedic surgeon with a focus on foot and ankle injuries and orthopedic trauma
Erin Finter, MD — Orthopedic surgeon specializing in total knee and hip replacements
Brett Gingold, MD — Orthopedic surgeon with expertise in sports medicine, and shoulder and knee injuries
Adam Lindsay, MD, MS — Orthopedic surgeon specializing in sports medicine, fracture care, and shoulder replacements
Paul Shultz, MD — Orthopedic spine surgeon with a focus on back, neck, and spine pain and injuries
Steve King, PA-C – Physician assistant specializing in total joint replacement
Brad Munns, PA-C – Physician assistant specializing in sports medicine
These providers will see patients at The Center’s three clinic locations in Bend and Redmond. Additionally, The Center will be expanding its facilities by leasing clinic space on Medical Center Drive in NE Bend later this year.

“Our commitment at The Center has always been to provide exceptional musculoskeletal care to Central Oregonians. The addition of these providers and their care teams strengthens our ability to serve our community more effectively and efficiently,” said Dr. James Hall, Orthopedic Surgeon and President of The Center. “We’re dedicated to making this integration as seamless as possible for our combined patients.”

“The providers and staff at The Center share a commitment to delivering exceptional patient care, which aligns with my top priority,” said Dr. Erin Finter. “I look forward to seeing my patients in Central Oregon and maintaining the high-quality care they have come to expect from me.”

The Center is dedicated to ensuring a smooth transition for our combined patients. Patients with previously scheduled appointments with these providers at Desert Orthopedics will be notified and rescheduled at The Center.

“Each of these providers brings invaluable skills and expertise to our community. We are thrilled to welcome them to our team,” stated Brett Hazlett, CEO of The Center. “The addition of these providers will help us keep pace with the need for orthopedic specialists in Central Oregon.”

To make an appointment, please call our scheduling team at 541-382-3344.

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St. Charles Health System’s grant cycle for 2024 is now open and accepting applications from local community organizations throughout Central Oregon. Groups can apply for three different grants: 

  • Priority grant Celebrate, Together; Celebrando Juntos: This grant is aimed at reducing feelings of loneliness and social isolation while fostering a sense of belonging for Central Oregonians.

  • Basic needs grants: Organizations should focus on unmet basic needs in vulnerable populations.

  • IDEA grant: The Inclusion, Diversity, Equity and Access (IDEA) grant aims to support community partners who aspire to integrate IDEA best practices within their organization.

Visit the Community Benefit grant webpage to learn more about all of the grants, including deadlines and criteria for consideration. Along with the release of the 2024 grant applications individuals can also view the latest Community Health Needs Assessments and Regional Health Implementation Strategy.

Every year, the St. Charles Community Benefit program provides tens of thousands of dollars to local organizations as part of the health system’s vision – Creating America’s healthiest community, together.

“At St. Charles, we are proud to partner with numerous organizations in the community to help provide basic needs, support for inclusion work and to reduce social isolation and increase belonging,” said Carlos Salcedo, manager of community partnerships at St. Charles.

About St. Charles Health System
St. Charles Health System, Inc., headquartered in Bend, Ore., owns and operates St. Charles Bend, Madras, Prineville and Redmond. It also owns family care clinics in Bend, La Pine, Madras, Prineville, Redmond and Sisters. St. Charles is a private, nonprofit Oregon corporation and is the largest employer in Central Oregon with more than 4,500 caregivers. In addition, there are more than 350 active medical staff members and nearly 200 visiting medical staff members who partner with the health system to provide a wide range of care and service to our communities.

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An ICU nurse is never really off duty, even at 35,000 feet.

Dalania Gastineau was on a flight from Chicago to Seattle last fall when the St. Charles ICU nurse heard an announcement asking for doctors or nurses to assist with a medical emergency. Gastineau and Lana Charles, a Seattle trauma nurse who was also on the flight, leapt into action to treat a passenger who had briefly lost consciousness.

In a letter written by the patient’s wife, Dalania and Lana were praised for their swift response and cool heads.

“They both assessed the situation quickly and maintained complete control,” she wrote. “They shared several smiles and even managed to crack some jokes to alleviate some anxiety and ease our fears. Despite not having all the necessary supplies, they improvised and found a way to provide the care they wanted to give. My husband was able to rest comfortably for the remainder of the flight.”

For Gastineau, it was just another day of caring for those who need it - no matter the altitude.

“This family was gracious, kind, and wonderful, and I am so appreciative of the kindness and recognition they have shown me,” Gastineau said. “I truly love what I do. Helping others is in my heart and soul. I am just glad I was there and able to assist in their time of need.”

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St. Charles, like most health systems across the country, started 2023 facing significant challenges. But as the year comes to a close, I’m incredibly proud of how far we’ve come and am genuinely enthusiastic about the future of your local, Central Oregon health care provider.

At the beginning of this year our recovery efforts were taking hold but we still didn’t have enough people. And health care simply doesn’t work without people to provide the services. So we focused even harder on rebuilding our workforce by putting more resources into retaining our caregivers and physicians and recruiting more good people into the organization. As I told you last month, we’ve seen remarkable improvement with more than 1,100 new people joining the St. Charles family in the past year.

We’ve always cared about the wellness of our caregivers, but we really wanted to reaffirm that commitment after everything we’ve been through. So we took a fresh look at all of the programs we offer to support our people and we found ways to expand behavioral health services, earned time off, wages and many other benefits.

A year ago our finances were poor, and we needed to improve them quickly to ensure this local, nonprofit organization is here for the next 100 years, just as we’ve been here for the past 100 years. So we also had to maintain laser focus on our financial recovery efforts and recruit everyone across the organization to help out by doing their part – no matter how big or small.

Even with all of these efforts going on, every day our focus remained on our patients. Together, we surpassed our people and our financial goals and provided amazing care throughout the year.

I want to take this opportunity to thank each and every person across our health system for their commitment to our patients and our communities. Because of them, I can tell you with confidence that our ability to provide essential services to Central Oregon is as strong as ever.

Thanks so much for reading this year. See you in 2024.

Sincerely,
Steve

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A silver lining of the COVID-19 pandemic is now up and running in parts of the Bend and Redmond hospitals.

In 2020, the U.S. Food and Drug Administration approved the use of continuous glucose monitors (CGM) in hospitals to help reduce contact between patients and caregivers and preserve personal protective equipment during the early days of the pandemic.

When worn by people with diabetes, CGMs provide a more robust picture of blood sugar levels than point of care testing, or finger pricks, and have been shown at St. Charles and elsewhere to have life-changing effects on diabetics’ health. Before the 2020 decision, however, the devices were only approved for outpatient use in clinics and personal use.

Now, a group of hospital-based clinicians and administrators at St. Charles has launched a pilot program aimed at using CGMs in Bend’s Progressive Care Unit, Redmond’s Medical/Surgical unit and, soon, Bend’s Medical Unit. The pilot was funded in full by a generous grant from the St. Charles Foundation.

Treating diabetes is complicated, said Dr. James Dayton, a hospitalist at St. Charles, but the team’s goals are simple:

“Our goal with any patient with diabetes is to take the best care of them we can to keep their blood sugar at a safe level and to prevent severe hyperglycemia and all hypoglycemia,” he said. “Finger pricks only tell you your blood sugar at one moment at a time. They don’t give you a trend. Continuous glucose monitors take a reading every five minutes to give you a real-time look at glycemic level.”

He continued: “It’s like driving with a windshield that opens a few times a day and then closes as opposed to one that’s open all the time.”

The Dexcom continuous glucose monitors being piloted at St. Charles can show providers if blood sugar is rising or plummeting, how it reacts to doses of insulin, and if it follows a pattern after meals or during a certain part of the day. That kind of information is invaluable when caring for diabetic patients, said Dr. Matthew Wiest, a St. Charles hospitalist.

“This is the next step in the evolution of diabetic management in general, because it gives us so much more information to act upon,” Wiest said. “When you can see the trends you can adjust the medication much more accurately and ultimately treat the patient much more effectively.”

The team has developed an algorithm for caregivers to follow that is designed to help guide decision-making by outlining next steps. During the pilot, continuous monitoring will not replace point of care testing and will not reduce the number of finger pricks for patients, which typically happen multiple times per day.

Fewer finger pricks is a possibility in the future, however, said Don Jacobs, manager of the St. Charles Progressive Care Unit, which would reduce pain for patients and save nurses a significant amount of time. But the potential benefits of a fully implemented CGM program don’t stop at the bedside.

“Patients get to practice with a device in the hospital and learn how it works, giving them confidence to use it at home. And at home, they can teach a family member about it so they can rescue them if they’re having a glycemic event,” Jacobs said. “And the hope is that if they continue to use it correctly that they won’t be readmitted because they’ll be able to see when they’re going in the wrong direction and treat themselves.”

Jacobs and Kelly Ornberg, St. Charles’ manager of clinical nutrition and diabetes education, have been working on adapting outpatient-focused technology for inpatient use. If they are able to demonstrate the value of CGMs to patients, caregivers and providers, they hope to expand and improve the program.

“The way it’s set up works really well in an outpatient setting,” Ornberg said. “The logistics of making it work well on the inpatient side is trickier (but this can be) another really great tool in our tool box and I think it’s really fascinating to see what’s going to happen for both patients and providers.”

Dayton, the hospitalist who has ordered more CGMs than any provider at St. Charles, has already seen the devices make a huge difference in the lives of some of his sickest patients. The pilot program, he said, will put St. Charles ahead of the curve when it comes to diabetic management.

“I think the writing is on the wall that … this is going to be the future of diabetes care at the hospital,” he said. “In terms of how we use them and how we make people comfortable with them, I would rather be ahead of the game than behind.”

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St. Charles Foundation’s annual Prineville Hospice Auction on Dec. 2 was a tremendous success, with more than 550 individuals in attendance and raising more than $180,000 to support hospice programs. The popular annual event hosted at the Crook County Fairgrounds Indoor Arena includes a dinner, silent auction, raffle and a lively live auction of handmade quilts and elaborately decorated Christmas trees.

“We are truly touched by the outpouring of support from the Crook County community for our hospice programs during Saturday’s annual auction, which raised more funding for hospice programs than any auction in more than a decade,” said Jenny O’Bryan, executive director for the St. Charles Foundation. The dollars raised help provide funding for education support services, grief counseling, bedside volunteers, spiritual counseling and more for St. Charles’ hospice programs.

Kevin Cole, president and CEO of Mid Oregon Credit Union, made a surprise $10,000 donation in honor of a local retired educator and volunteer, Jan Uffelman, who was in attendance.

The top selling tree at the event was “A PicNICK Date Away from the Workshop,” donated by Good Bike Co and Dr. Natalie Good, for $7,000. The top selling quilt was “Star Madness,” by the Knotty Ladies, which sold for $2,000. People’s Choice winners for the night were the Christmas tree “Faith & Freedom” by David and Tess Tappert and the quilt “Star Madness” by the Knotty Ladies.

About St. Charles Foundation
The mission of St. Charles Foundation is to support St. Charles Health System in the delivery and advancement of world-class health care in Central Oregon and achieve its strategic goals. Philanthropic donations fund innovation in programming, building expansions and initiatives that improve the patient experience. The St. Charles Foundation works with the community to develop and steward philanthropic resources to fund programs and capital projects that improve health, prevent disease, enhance quality of life and provide the highest quality care possible for all St. Charles patients now and in the future. Learn more about the efforts of the St. Charles Foundation: https://foundation.stcharleshealthcare.org/

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