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Grand Rounds - Feb. 7, 2020
“Update on Congestive Heart Failure”

Speaker: Reza Ardehali, MD, PhD

Objectives:

  1. Epidemiology of heart failure
  2. Risk stratification
  3. Pathophysiology of heart failure
  4. Medications with proven survival benefit
  5. New medications in the horizon
  6. Understand the role of ACE-Is, BBs, ARBs, AAs, and Entresto in heart failure
  7. Indications for ICD and re-synchronization therapy
  8. Advanced heart failure therapy including mechanical circulatory support and heart transplantation

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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Grand Rounds - Jan. 31, 2020
“Acute Pain Opioid Prescribing for Primary Care Physicians”

Speaker: David Hasleton, MD

Objectives:

  1. Implementing Acute Pain Prescribing Best Practices based on Oregon's Acute Prescribing Guidelines
  2. Alternative Pain Management
  3. Systems approach to changing prescribing practices
  4. Change prescribing and maintaining patient satisfaction

Accreditation: St. Charles Health System is accredited by the Oregon Medical Association to provide continuing medical education for physicians. St. Charles Health System designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Target Audience: Physicians, Nurses, Pharmacists, Allied Health Professionals

Accessibility/Program Questions: St. Charles Health System encourages persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Continuing Medical Education at 541-706-4680, [email protected]. For CME or Clerkship questions, contact Sheila Jordan, MMGT, CHCP, Manager of Continuing Medical Education at 541-706-6780, [email protected].

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Say hello to Charlie the sure-footed penguin! He recently moved to Central Oregon to help people avoid slips, trips and falls this winter.

When conditions are slippery thanks to snow and ice, take a few simple steps to make sure you stay upright. Here are 10 things you can do to avoid falling this winter:

1. Walk like Charlie
Waddle like a penguin to maintain your balance, using short, flat steps. You may feel like it looks funny, but it’s better than falling and hurting yourself.

2. Wear appropriate footwear
Boots or flat shoes with wide heels and slip-resistant soles are best. No high heels! Carry them with you if you’ll need them, or keep a pair in your office.

3. Give yourself more time
When winter weather arrives, everything moves slower. Leave your home a bit earlier so you’ll still get where you need to go on time.

4. Exit your car with both feet
Swing both legs out and place both feet flat on the ground when getting out of your car. Hold on to something for support as you stand.

5. Don't carry too much
Your arms are important for balance! Carry only what you can, and use a bag or backpack to free your hands if needed. Also, keep your hands out of your pockets.

6. Resist shortcuts
Only use pathways that have been cleared. Don’t try to pioneer a path through snow and ice. It’s not worth it!

7. Don’t be distracted
Focus on walking, not your cell phone or some other thing that could take your focus away from walking.

8. Consider using traction footwear
There are many styles of traction footwear that you can strap onto the bottom of your shoes and help you stay upright. Carry some in your car for particularly wintry days. (But don’t wear them inside.)

9. Be safe inside
Remove snow and ice from your shoes upon entering buildings. Watch for puddles and slippery spots. Use handrails when taking the stairs.

10. When in doubt, ask for help.
Nothing makes you feel more stable on a slippery surface than a friendly arm to hold.

BONUS: If you'd like to hang these tips in places that can be hazardous in winter, feel free to print this poster.

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As Debbie Dymock approached St. Charles Bend on a recent Sunday evening, she started having second thoughts about this particular visit to the place she has worked for the past 11 years.

“It was dark and rainy, and I thought, ‘What am I doing here? Why did I sign up for this?’” said Dymock, a registered nurse in the hospital’s Intermediate Care Unit. “I wasn’t sure what I was getting myself into.”

Her misgivings melted, however, shortly after she walked through the doors and found Rebecca Berry, St. Charles’ vice president of Human Resources, waiting for her.

“Within minutes, it was like we were two buddies,” Dymock said.

Their meeting was one of thousands expected this year as part of a new initiative called Your Turn. The idea is simple: The 10 members of St. Charles’ Executive Care Team (ECT) – the health system’s top leadership – are dedicating time throughout 2020 to meet with all 4,500 caregivers across the organization.

The idea is simple, but the execution of the project is not. Multiple teams of people have worked for months to clear space on the executives’ busy calendars, build out the reservation system and get the word out to caregivers. Your Turn slots are 30 minutes long (though caregivers can sign up for 45 minutes in a group of three) and are available in Bend, La Pine, Madras, Prineville, Redmond and Sisters. Participation is optional, but the ECT hopes the idea will catch fire among caregivers and that every single one will sign up.

“The goal of these sessions is truly to have an informal conversation and connect with one another,” wrote St. Charles president and CEO Joe Sluka in a Jan. 7 email to caregivers. “We want to hear about you, your life, your job, what you would change about St. Charles and also what you love about working here.”

Your Turn is a direct result of the health system’s recent caregiver engagement surveys, which found an opportunity for improvement in terms of trust in leadership. The idea started with Sluka, who has overseen several efforts to bolster the culture at St. Charles in recent years.

“Quite simply, you can’t trust us if you don’t know us,” Sluka wrote. “So here’s our chance to spend some time getting to know each other.”

Despite going in with uncertainty, Dymock came away from her Your Turn session impressed and invigorated.

“Her genuine interest in getting to know me at 5 o’clock on a Sunday – when I’m sure she has other things she could be doing – was really nice,” she said. “It felt really special and I came home feeling gratified by the experience.”

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When Darlene Belden woke up in the middle of the night and felt pain in her arm, she started considering possible causes.

“I’d gone to the corn maze that day with my kids and grandkids, and I’d carried this purse around all day. I thought that’s what it was,” the 71-year-old Redmond resident said. “Or I thought maybe I’d eaten a funnel cake that gave me food poisoning.”

Belden never connected the pain to her heart, in part because she had no history of heart problems. Fifteen years earlier, she said, she had been tested for blockage in her arteries and came back clean. She repeated the test six years ago after her sister died of a heart attack. Again, she said, doctors found no evidence of plaque buildup.

“A heart attack did not even enter my mind,” Belden said.

But Belden had, in fact, had a heart attack. She just didn’t know it, and a subsequent visit to her primary care physician didn’t uncover it. Eventually, she went to urgent care, where a provider ordered an EKG and, concerned about the results, sent her to the hospital. There, an Emergency Department physician ordered Belden an echocardiogram – an ultrasound of the heart.

And that’s when Belden met Dr. Jillian Foley, who was on call that day and reviewing echoes. Belden’s test results showed a heart attack and a blood clot in her heart, Foley said, so she went to meet the woman and admitted her to the hospital for further evaluation.

Foley, a Chicago native, is not only St. Charles’ newest cardiologist, she’s also the health system’s first-ever female cardiologist. She says stories like Belden’s are far too common, and they highlight the differences between the way men and women experience heart disease, and thus the differences in the care they receive.

For example, women generally seek health care for heart issues about 10 years later in life than men, Foley said, and they have more risk factors than men when they do seek care – simply because they’re later in life. That passage of time also leads to a greater prevalence of diastolic dysfunction – a stiffening of the heart – in women, as well as an increase in comorbidities such as hypertension and diabetes.

Women also often face a delay in diagnosis of heart disease because of atypical symptoms, said Foley, who moved to Central Oregon last fall. Chest pain is the most common symptom for both men and women, but women are more likely to have chest pain induced by rest, sleep and mental stress, as opposed to exertion.

“A woman might not come in and say, ‘I’m having crushing chest pain, like an elephant is sitting on my chest.’ She might instead say she’s experiencing fatigue, or she might say the symptoms happen because she’s stressed,” Foley said. “And because we tend to think of anginal pain as being pain with exertion, either the patient or the physician – or both – might say, ‘Well, that’s probably not related to heart disease.’”

Women who have heart attacks also present without chest pain more frequently than men, which also leads to delays in diagnosis, particularly among younger age groups, Foley said. Heart disease is the number one killer of women in the United States, yet women often have mild or no symptoms at all until they have a deadly heart attack.

All of which is why women’s heart health is increasingly seen as a specialty area of cardiology, and why it’s important for health care organizations to not only hire female cardiologists to serve women who feel more comfortable seeing a female doctor, but also provide education on the topic in the communities they serve.

St. Charles has a second female cardiologist – Dr. Melissa Gunasekera – joining its staff at the end of March, and discussions are underway about formalizing a women’s cardiology program, said Carlie Gruetzmacher, manager of St. Charles Heart and Lung clinic.

More than three months after her undiagnosed-for-two-months heart attack, Belden is feeling good, and she believes she finally found the right doctor in Foley. That’s not because Foley is a woman, however. It’s because she listens to Belden, adjusts her medications accordingly, and maintains a relentlessly progress-focused perspective about her care.

“I look forward to my meetings with her,” Belden said. “She tells me what she sees and tells me what she thinks we should do, and that we’re moving forward. It’s always, ‘We’re moving you forward’ in a positive way, and that makes me much more comfortable than, ‘We can’t do anything for you.’”

According to Foley, St. Charles schedules more time for her to spend with each patient than any other place she has worked. The benefits ripple out to the patient and beyond, she said.

“Having time to talk to the patient, that’s how you figure out what to do next. It’s just the right thing to do, and it’s nice that (St. Charles) recognizes that,” she said. “It helps you be the person you want to be for your patients. It gives me time to connect with them and to go through their questions and explain what’s going on with them and talk to them about their medications. And if a patient has an understanding of why they’re taking a medication, they’re less likely to stop taking them, which means they’re likely to live longer and feel better.”

She continued: “A lot of women feel more comfortable seeing a woman physician, but ultimately if you’re seeing someone you trust and someone you feel comfortable with, that sets up a good foundation for a good patient-physician relationship, and that’s the most important thing.”

Belden agrees wholeheartedly.

“When I first met (Foley), I didn’t think of her as a woman or a man,” she said. “It was about what she knew and how she made me feel, and she made me feel good.”

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In this day and age, keeping up on the latest advances in technology is a critical component of ensuring we are providing our patients with the best possible care.

That idea extends not only to the technology used within our four hospitals and many clinics, but outside these walls as well. After all, your experience as a St. Charles patient starts before you ever walk through our doors. And making sure you have access to the information you need to make important choices about your health care is just a first step to developing our lifelong partnership in your wellness.

This month, we launched a new St. Charles Health System website with the primary goal of creating a much more user-friendly experience for our patients. From the homepage, patients can now easily access their MyChart accounts where they can send messages to their providers, make appointments, check their lab results and pay bills.

Our web development team spent time over the past year meeting with groups of patients to hear what they need and want from our website – and their input is reflected in the simple, clean design and layout. We heard from you that finding our locations is one of the most frustrating parts of interacting with us, so we’ve improved the new site with easy to use maps that we hope will make a big difference.

Take some time to visit the new site and let us know what you think. There is a form in the main menu where you can submit feedback and ideas. The site will continue to grow, change and improve over time. We value your input to continue making it the best community and patient resource it can be.

Yours in good health,

Joe

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Crook County High School's Health Science Career Technical Education program recently purchased a number of mannequin arms to practice starting an IV. Now, they have IV start kits to go with them.

The kits were part of a number of items donated to the program earlier this month by St. Charles Prineville as part of an ongoing partnership between the two organizations. Students in the program spent a recent Friday morning rolling hospital beds, IV poles, walkers and hand trucks piled high with medical equipment into the school.

“It’s really important that St. Charles is involved in the community and building partnerships,” said Todd Shields, vice president and hospital administrator at St. Charles Prineville.

Last fall, Shields met with CCHS Health Science Career Technical Education (CTE) teacher Katy Joyce, CTE coordinator Ryan Cochran and contracted CTE coordinator Jason Carr. They discussed items that might expand learning opportunities for Crook County High School students.

Shields asked Joyce to send him a wish list of items. The list ended up being pretty long.

“They have secured many of the items, and we will continue to work together to serve the training and education needs of our students,” Joyce said.

Shields noted that technology changes quickly in the medical field, and he was aware of some equipment and supplies that the hospital was no longer using but that would be beneficial to students.

“I wanted it to go to someone who was going to use it, and we really need to partner and focus on developing our young students in the health career pathway,” he said.

The largest items include two hospital beds, some IV poles, walkers, crutches and over-bed tables. St. Charles also donated various supplies such as IV start kits, catheters and bags to practice measuring urinary output, and many other items.

The equipment and supplies will be used in many of Joyce’s classes, such as health occupations, first responder and sports medicine.

Items will be used to expand the learning experience of students and give them hands-on application of items used every day in the workforce. Joyce said her students will get to practice skills such as safe patient handling, transferring patients from the bed, changing bed linens with mannequins in the bed, starting IVs and drawing blood.

Shields said that going forward, St. Charles will continue to provide excess supplies to the program.

The recent donation is a continuation of a long history of partnership between St. Charles and Crook County School District. The hospital has hosted job shadows for health occupations students  for a number of years, and Shields has appointed Dr. Maggie King, a primary care physician, to the Health Sciences Advisory committee.

“Our goal is to always continue to evaluate the education we are offering against industry needs and standards and adjust as the industry does. This partnership is an important part of that process,” Joyce said.

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Most patients know what to expect when they go to the dentist, the doctor or the hospital and need an X-ray. As part of the process, a heavy apron or other type of lead shield is placed over the top of vital organs to protect them from radiation.

Thanks to new recommendations and scientific evidence, that long-held practice is starting to change. In mid-February, the St. Charles Radiology teams will no longer shield patients undergoing diagnostic radiology exams.

“We’ve had all of this discussion coming from different physicists and imaging organizations in recent years saying that shielding is ineffective and actually may cause more harm,” said Rob Kennard, director of Radiology for St. Charles Health System. “Just recently, the state of Oregon said, ‘We are not going to require shielding anymore.’”

In early January, the Oregon Health Authority announced the reversal of an Oregon Administrative Rule that previously required gonadal shielding for patients going through diagnostic radiology tests. The reason – after years of research scientists now believe the shield can interfere with the image quality results, which can lead to a need for a second image resulting in more radiation exposure, time and expense for patients.

The Oregon Health Authority made its decision based on recommendations from other organizations including the American Association of Physicists in Medicine and the Image Gently Alliance – which is focused on safe imaging practices for children.

“The practice of shielding was never based on scientific evidence,” said Michael Timmerman, radiation safety officer for St. Charles Health System. “The belief was that if we irradiated patients’ gonads it could cause damage to their future children. But in reality, there has been no evidence of that in any scientific studies.”

Michael Timmerman explained that any X-ray exam results in some scatter of radiation throughout the inside of the body to other organs – but that the external shield doesn’t do anything to prevent that scatter dose. Instead of shielding, radiology professionals are working hard to reduce patients’ lifetime exposure to radiation in a variety of ways including improvements in technology and the sharing of test results through electronic medical records systems to ensure patients don’t have unnecessary repeat exams.

“The industry standard and trend is for the radiation dose to continue decreasing,” Kennard said. “We may be getting rid of this process, but we continue to invest in equipment and technology that are helping to reduce radiation exposure. We are doing a lot that is having a positive effect.”

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Patient Rights and Responsibilities

At St. Charles, we are concerned that each patient entrusted to our care is treated with dignity, respect and compassion. We recognize that all patients have basic rights, and we are committed to honoring these rights.

Likewise, St. Charles has a right to expect reasonable and responsible behavior from patients, their relatives and friends. The following is a summary of rights and responsibilities that we believe serve as a foundation for a good relationship between patients and staff.

Patient Rights and Responsibilities (English)

Los derechos y las responsabilidades del paciente (Espanol)

Oregon Support Person Legislation

Patients with disabilities have a right to support persons while they are in any Oregon hospital. Qualifying disabilities include but are not limited to a physical, intellectual, behavioral or cognitive impairment, deafness, being hard of hearing or other communication barrier, blindness, autism, or dementia.

Read more  St. Charles policy

Personas de apoyo hospitalario

Nondiscrimination Policy

St. Charles Health System complies with applicable federal and state civil rights laws and does not discriminate, exclude, or treat individuals differently on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran’s status, genetic information, marital status or any other legally-protected classification.

Nondiscrimination Notice

Privacy Practices

We are committed to protecting the privacy of health information we create or receive about you. Health information that identifies you (“protected health information” or “health information”) includes your medical record and other information relating to your care or payment for care.

Notice of Privacy Practices

Aviso de prácticas de privacidad

Behavioral Health

9423 - Psychiatric Assessment Team BH Discharge Planning Policy English

10046 - Psychiatric Assessment Team BH Discharge Planning Policy Spanish

10039 - Lay Caregiver Informational Handout English

10040 - Lay Caregiver Informational Handout Spanish

10035 - BH Authorization for St. Charles To Speak with Designated Lay Caregiver English

10036 - BH Authorization for St. Charles To Speak with Designated Lay Caregiver Spanish

 

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Now at St. Charles Bend, Mako robotic-arm surgical technology brings a higher level of precision to joint replacement and gives patients more options as they are considering surgery. By targeting only the part of the knee damaged by osteoarthritis, surgeons using Mako can resurface your knee while sparing the bone and healthy ligaments around it. For total hip replacement, Mako technology uses patient-specific, CT-guided imagery to determine implant size and alignment within a tenth of a millimeter.


Watch this video testimonial from some of our Mako patients.

All surgeries involve risk of complications. Before you decide on surgery, discuss treatment options with your doctor.

Options

Benefits of Mako partial knee replacement

  • Faster recovery and shorter hospital stay than traditional knee replacement surgery (in some cases, the surgery is an outpatient procedure)
  • Allows the surgeon to remove less bone and more precisely place the implant
  • Less implant wear, resulting in a longer implant lifetime
  • Minimally invasive surgery with a smaller incision, resulting in less scarring and reduced blood loss
 

Benefits of Mako total hip replacement

  • Precision placement of your hip implant, which can reduce the likelihood of hip dislocation
  • More consistency in leg length, potentially decreasing the need for a shoe lift
  • Improved lifetime of the implant due to reduced risk of the implant and bone abnormally rubbing together